These terms set out the basis on which Manx Under Stairs("we", "us", "our") provides this website and the information, estimates and quotes we offer through it. By using this site you agree to these terms.
About us
Manx Under Stairs Ltd is registered on the Isle of Man and trades as MANX UNDER STAIRS. You can reach us through our online enquiry form — every enquiry comes through the same inbox so we respond within one working day.
The estimate is not a quote
The price range our online configurator returns is an indicative estimate only. It is calculated from the information you give us (rough measurements, finish, layout) without sight of the actual space. It is not a contractual offer and does not oblige either party.
A binding fixed price is only confirmed in writing after the home visit, when our team has measured the space, identified obstacles and agreed the final specification with you. The free home visit carries no obligation; you are free to decline at any point.
Booking and payment
- 50% deposit on design approval.
- 50% balance on installation day, once you're satisfied.
- We accept BACS, debit card and bank transfer. We do not accept cash for amounts over £1,000.
- Lead times are typically 4 to 8 weeks from deposit; we will confirm in writing at deposit stage.
Cancellation and changes
- Under the Consumer Contracts Regulations 2014 you have the right to cancel within 14 days of placing your order, except where we have already begun work on a bespoke item with your express consent. Most of our orders are bespoke and trigger this exception once production starts.
- Once a unit has entered manufacture, design changes may incur a fee equal to materials already cut.
- If we have to reschedule (illness, weather affecting ferry crossings, etc.) we will offer the next available date and waive any storage fee.
Hardware
BLUM hardware carries the manufacturer lifetime hinge guarantee, applied directly through BLUM's own scheme.
Use of the website
- You may not submit anyone else's personal data through our forms without their permission.
- You may not upload images that you do not own the rights to, or that contain content that is unlawful, defamatory, obscene or that identifies a third party without their consent.
- We reserve the right to refuse service to anyone who abuses the site, attempts to circumvent our spam protections, or who is rude to our team.
Intellectual property
All design renderings we produce remain our property until the installation balance is paid in full. Photographs of completed work, with your permission, may appear in our gallery and marketing.
Liability
Nothing in these terms limits our liability for fraud, death or personal injury caused by our negligence, or any other liability that cannot be limited under Manx or UK law. Subject to that, our liability for any single contract is capped at the price paid for that contract.
Governing law
These terms are governed by the law of the Isle of Man, and any dispute is subject to the exclusive jurisdiction of the Manx courts.
See also our privacy policy and our accessibility statement.